Located in Carrollton, Texas, RealPage is a leader and pioneer in multi-family property management software developing comprehensive industry leading property management systems for performance-conscious owners and managers.
Today, more than 20,000 apartment communities across the U.S. use RealPage products and services.
RealPage had a large instructor-led classroom-based training program. A few e-learning courses were built in Flash, and they were offered online primarily as pre- or post-classroom training or as
training for those who were unable to travel to classroom sites. RealPage recognized that the number of employees and client personnel attending instructor-led classes was decreasing due to economic cost constraints. This resulted in a significant increase in the need for comprehensive online curriculums. RealPage sought to deploy a learning management solution to provide its customers with tools to manage their own student populations. More importantly, they needed a comprehensive e-learning development tool that would allow them to quickly create a large number of lessons and curriculums that target each customer’s essential processes and their employees’ job roles.
Before deciding upon an e-learning tool, RealPage evaluated and used a number of different content development programs but ultimately selected Atlantic Link software as the complete, turnkey solution. Atlantic Link Content Point software’s unique “show me/try me/test me” functionality was the feature that most impressed the RealPage training team.
“Atlantic Link’s ability to create three different modes of learning with a single recording effort proved to be a great time saver,” comments Bob Wilcox. “Beyond that, I’m very pleased to be able to retain many of our pre-existing content and materials and use them within Content Point-created courseware.”
He continues: “Our training enterprise is unique in that it is not only our own employees who need training, but primarily the employees of our customers. Last year, several thousand client personnel attended instructor-led classes at our facilities, and there were more than 75,000 launches of online courseware. Content Point is our primary development tool while Atlantic Link Knowledge Point gives our developers, reviewers and subject matter experts’ convenient access to learning content as it is being developed. Additionally, the Issue Management feature will be especially useful for facilitating communication between team members.”
RealPage is making great use of Content Point’s unique features, so much so that it has started to create its own Flash assets. Taking this approach allows RealPage to create any number of additional Flash interactions on top of the 180 supplied with the product. Wilcox comments: “The API and Flash Movie Element Programming documents provided by Atlantic Link have been very helpful, and the support team has been responsive to my forum posts.”
—To learn more about Content Point, visit: www.atlanticlink global.com.
The Best Crisis Is The One That Never Happens. But If One Does Hit Home, Be Ready To Respond. A working definition of crisis is “a significant threat to operations that can have negative consequences if not handled properly,” according to Dr. W. Timothy Coombs, writing for the Institute for Public Relations. “In crisis management, the threat is the potential damage a crisis can inflict on an organization, its stakeholders, and an industry. MORE...
In Order To Attract Gen-Y/Millennials, Organizations Today Must eE-Examine Their... »
Learning Impact Research: Can Serious Games Measure Up? BY Kathy Heldman and John... »
The mobile augmented reality (AR) market is set to increase dramatically from 60... »
With the Millennial generation (born after 1980), companies are having to contend... »
Inmarsat (a global provider of mobile satellite communications) and Pearson (one of... »
Microsoft Corp. has launched a major new staff training program using CM Group’s new... »
Jones/NCTI, a provider of training and education in the cable and broadband... »
Andy Wooler has been appointed as a senior learning technology consultant to... »
If your organization has not embraced virtual learning, you are behind the curve. No... »
Organizations need to define, attract, and develop critical talent. This paper... »
Innovation is often associated with high-tech companies in California’s Silicon... »
Correctly Identifying The Customer's Buying Preference And Responding To It... »
CSB Training’s Career Skills Builder Program is a series of 15 classes offered... »
BizLibrary’s content solutions continue to grow, with this month’s introduction of... »
Elearning! magazine asked Dr. Karl Kapp and Bryan Austin four questions about... »
We thought we would ask some of our top Learning! 100 Award winners about best... »
Assessments are generally thought of as a method to evaluate the effectiveness... »
Many organizations want to utilize the workplace analytics to target talent... »
Businesses and member-based associations are looking for ways to extend the learning... »
Leadership is a hot topic of career conversations and organizational management that... »