Keeping Computers Healthy and Productive

Many computer consulting firms nationwide are now offering what the industry calls “managed services,” a sort of health insurance for small business computer needs. For a flat monthly fee, I.T.

Many computer consulting firms nationwide are now offering what the industry calls “managed services,” a sort of health insurance for small business computer needs. For a flat monthly fee, I.T. gurus like Chip Reaves handle all regular maintenance and take care of any computer problems.
 “Technology consulting firms like ours used to get paid when computers broke down,” says Reaves. “Now, more and more, our franchise owners are telling us clients prefer to pay a predictable monthly bill to keep computers healthy.”
Companies that are large enough to have I.T. departments can deal with the occasional computer crash, but businesses with 25 or fewer employees tend to contract out their computer repair and maintenance.
Reaves’s company, Computer Troubleshooters, is the world’s largest provider of managed services and offers a unique “no-downtime guarantee.” Its Website is www.comptroub.com

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