SkillSoft and Toronto, Canada-based Sherrard Kuzz L.L.P. now market an e-learning course for the Accessibility for Ontarians with Disabilities Act (A.O.D.A.). The course is focused on educating employees about their obligations under the A.O.D.A. and the Accessibility Standards for Customer Service (Customer Service Standard). It can be customized to include the employer’s accessibility plan and other resources and is specifically designed to address the Customer Service Standard’s training mandate.
—More info: www.skillsoft.com