Online Learning and the Employee Lifecycle by Emma King

Online Learning and the Employee Lifecycle by Emma King

Much like the life cycle of a butterfly — which, as we all learned in school, begins as a caterpillar — employees have a life cycle of their own; they evolve in their careers both personally and professionally. Whether it’s an employee’s first day, 10-year anniversary or the day before retirement, organizations need programs to help educate and support their employees. Online learning tools not only help support the evolving needs of workforces at any stage, but they also can accelerate the time needed for employees to begin contributing value to their employer. After a caterpillar forms its cocoon, it can take weeks or months to see the beautiful new butterfly emerge. Similarly, finding, onboarding, training and engaging talent is a process that takes time. Every employer’s needs differ, but many organizations find success utilizing on-line learning products for every stage of the employee life cycle:

Online job fairs. Interacting with potential employees enables employers to introduce their brand and mission, and mine great talent from multiple locations.
Pre-onboarding. Employers gain an advantage and shorten the time to value by building online programs to educate new hires before they come into the office. For example, new hires can use online tools to get to know their new employer, get an overview of department responsibilities, and complete preliminary tasks before reporting on their first day. A pre-onboarding program can allow access to a learning portal even before a new hire has received company credentials, as the employer has complete control of access to the content.

Onboarding. Once new hires start, they will need to learn a lot, and quickly. Using an online learning tool can help them to learn more about their department and specific duties as well as cover Human Resources issues such as compensation, benefits and company policies. The flexibility of online learning portals allows each organization to design programs and access around its own use cases, making these tools highly effective.

Moment-of-need training. Throughout an employee’s tenure, additional training and certification may be necessary to keep the employee qualified and up to date on best practices for his or her specific duties. From formal certification to ad hoc programs, learning portals let employers document progress, supply tests and utilize engagement tools to test information retention.

Leadership. As organizations grow, communication from leadership becomes important for understanding strategy, sales reports, and quarterly or yearly updates. Programming through an online video learning portal allows employers to reach their entire workforce through a single destination that can be viewed live or on demand.

Human resources. When organizations update company policies such as vacation, health-care benefits or other important topics, learning portals make it easy for HR departments to record changes that can be viewed by everyone in the organization. In this format, employers can answer questions in real time and share documents, ensuring everyone will better understand policy changes.

Online learning portals are an effective way to consolidate resources and save time when communicating important information to a large audience. Regardless of where staff may be in the employee life cycle, online learning portals make the employer’s job of communicating and educating employees easier.

Emma King is vice president of Learning for INXPO which markets enterprise video communication solutions. More info:


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