The Evolution of Virtual Learning

The Evolution of Virtual Learning

Today, 61 percent of training hours are conducted virtually or in a blended model. Virtual platforms have evolved over the year to become more engaging, collaborative and fun. But learning leaders want more. What is the next evolution of virtual learning?

More than 90 percent of learning executives are using Web conferencing or virtual classrooms for training and development, according to the E-learning User Study conducted by Elearning! Magazine. Eighty percent of virtual learning occurs in organizations with multiple locations. And 41 percent are multinational enterprises. Supporting dispersed teams is vital to organizations, and the more life-like and engaging the virtual experience, the better the outcome.

The most popular content for virtual learning is compliance training (56 percent), soft skills training (54 percent), sales and product training (47 percent) and on-boarding new employees (36 percent), according to the study. Recruitment (4 percent) and job fairs (3 percent) rate lowest on the list. The broad range of applications means that virtual tools need to support live demos, chat, forums and archives for attendees to access pre-post and on live days.

The Next Virtual Learning Platform
Surprisingly, 44 percent of these respondents are actively sourcing new virtual platforms. What is driving this change? The top business drivers for investment in new learning technology are: Improving Employee Engagements (68 percent), Increasing Collaboration for Learners (46 percent) and Increasing Collaboration across the Enterprise (44 percent), according to the study. Learning executives require more capabilities than the typical Web meeting. The next virtual solution must have 24/7 access to the content, resource library of materials, access to on-demand sessions after live sessions, and engagement indicators measuring learner involvement, according to the study.

To fulfill these requirements, professionals look to more robust virtual learning environments. Intercall’s Virtual Environment host all these capabilities. The platform offers:
>> a one-stop seamless home for multiple educational sessions, videos and resource library,
>> active engagements with live chat, blogs, forums and social integrations,
>> customized environment to extend your branding,
>> robust tracking and reporting of learners activities, and
>> multiple language support.

Intercall’s Virtual Environment is used by blue-chip companies like Novartis, Fortune magazine, IBM and CapGemini. Use the platform to host global supplier education sessions like IBM, Corporate University curriculum like CapGemini, or product training like ACS, a Xerox Company.

—More info: or telephone (800) 820-5855

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