Everyday Financial Solutions (EFS), a large financial services company, has made massive savings on its staff training budget by adopting new e-learning authoring tools and training methods. EFS, which offers financial services to customers of Little woods Shop Direct home shopping brand, has more than 1,500 staff on three sites. It wanted to create and maintain e-learning that would be consistent across the business. Atlantic Link had worked for more than 60 blue chip companies when it joined EFS.
“Our existing classroom training methods were cumbersome, time consuming
and ineffective in promoting change,” says Debbie Williams, EFS Head of Learning and Development. “E-learning offered a solution that would also enable training in external companies’ processes and systems within the existing infrastructure.”
The initial task was to train 21 members of EFS’s Learning and Development team on how to use Atlantic Link’s toolkit to create e-learning programs and to train with
them. In most cases, their only previous knowledge and experience was of traditional classroom training, and some were concerned about the introduction
of e-learning. All took part in a two-day course familiarizing themselves with Atlantic Link products and techniques.
“The team began to challenge the way they traditionally delivered courses and they changed their approach to make greater use of e-learning,” says Williams. “They realized the degree of flexibility that e-learning could bring to EFS training. They can now train staff at any time of the day or night, and they can use the system to provide refresher training when projects have been delayed.”
New-hire orientation is now delivered by e-learning, ensuring consistency across all three of the company’s sites, and trainers can monitor who has completed programs and who needs further support and coaching. “Trainers are successfully using the e-learning tool to develop, deliver and evaluate training,” says Williams. “We estimate that it has saved the company over Â£125,000 ($207,000) in training costs. It is an approach to training that maximizes new learning methods and suits the culture of the business. Our training strategies are more flexible as we have many different approaches to learning. Despite their initial fears, trainers have embraced e-learning and can really see the benefits it offers.”
EFS new training program has now been short-listed for a National Training Award in the UK.
ABOUT THE TOOLS:
Atlantic Link offers a suite of SCORM conformant collaborative rapid development authoring tools.
>> Content Point is the world’s first remote authoring system for rapid e-learning.
>> Capture Point records your actions in any software application and instantly creates a fully interactive simulation.
>> Access online courses and learning results as well as maintain courses and users within Knowledge Point’s Learning Content and Management System.
Learn more about Atlantic Link’s SCORM-conformant authoring tools at: www.atlanticlinkglobal.com.
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