Trends

Three Top HR Tech Trends

Sierra-Cedar released the 20th HR Technology Study this month. Three macro-trends were revealed: 1…

Winners Circle

Learning! 100

8th Annual Learning! 100 Award Call for Applications Opens

Award Program Recognizes Top 100 Global Learning Organizations Elearning! Media Group, publishers… Read more...

The 2017 Learning! 100

If there is a lesson to be learned from this year’s Learning! 100 honorees, it is that there is… Read more...

The 2017 Learning! 100

If there is a lesson to be learned from this year’s Learning! 100 honorees, it is that there is… Read more...

Best of Elearning!

The 2017 Learning! 100

If there is a lesson to be learned from this year’s Learning! 100 honorees, it is that there is always room for improvement, that learning organizations cannot stand pat from year to year, no matter… Read more...

99 Solutions Named Best Of Elearning!…

The 2016 “Best of Elearning!” awards honor best-in-class solutions across the learning and technology marketplace. Celebrating their 12th year, these honors are bestowed across 27 different… Read more...

The 2017 Learning! 100

If there is a lesson to be learned from this year’s Learning! 100 honorees, it is that there is always room for improvement, that learning organizations cannot stand pat from year to year, no matter… Read more...

Consumer technology for training, as seen at the 2016 Consumer Technlolgy Show (CTS)

 

 

 

 

 

 

 

 

 

translatorimage

ON THE GO TRANSLATOR

LogoBar is a hand-held device that you can wear around your neck or place on your key fob. Go to any country, and this device will translate between any two languages. In my case, English to Italian, or Spanish or Chinese, depending upon where I travel next. Best news, you don’t need the Internet or international phone. It is entirely standalone! Bad news is it you have to buy another LogoBar if you want more than one language translated. Target retail price is $99 each.

—More info: www.logobar.com

 

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A WEARABLE WATCH YOU CAN HEAR THROUGH

TipTalk is a wristband for your Apple Watch or the like. With this band you don’t need ear buds, headset or the like to hear your Apple Watch conversation. It uses your index fnder and vibrations to transmit sound to your ear. I didn’t believe it until I tried it. Found them in the Samsung Booth of innovation partners. Estimated Retail Price: $80.

—More info: www.innomdlelab.com

 

sftransformerimage

3-D SMARTPHONE SCREEN TRANSFORMER

Neth3D Mobile offers the 3D Screen Transformer and Protector. It protects your favorite smartphone with a specialized screen protect, and allows you to see 3-D without glasses using the Net3D application. The surface feels like a holographic paper, but is thin, lightweight and easy to apply and remove. Just think, 3-D videos at the switch of a screen protector.

—More info: http://neth3d.com

 

braincontrolimage

BUILD BRAIN POWER & TURN OUT THE LIGHTS

Imagine with a thought, you can change your environment. BrainCo demonstrated a prototype of Focus1, a brain-control device that consists of a cap, sofware and Bluetooth-enabled devices. When wearing the cap, you train the sofware to “read” your thoughts. You can control Bluetooth-enabled devices, like lighting, a robotic arm, vision goggles and other tasks with a thought. Designed by a group of scientists from Harvard and BIT, Focus1 empowers your brain to control everything. Applications include communicating pain levels, training disabled limbs, and communicating at a distance with others. The use of the device also has shown improvements in users concentration and brain activity.

—More info: www.brainco.tech

 

VIDEO EMOTIONAL ANALYTICS APPLICATION

What do you get when you pair live video with emotional analytics applications? You see what the person is feeling on video. At CES 2016, ooVoo debuted Intelligent Video, with partner MIT’s spinoff Afectiva. Afectiva’s Afdex emotion-sensing technology, when coupled with ooVoo’s high-quality video chat SDK, analyzes facial expressions in real time to discern a user’s emotions, e.g., whether a person is engaged, amused, surprised or confused. With this layer of emotion measurement, Intelligent Video is poised to transform personal and business interactions as it enhances mobile video communications with a more engaging and authentic experience.

The market opportunity for Intelligent Video is significant, as individuals seek more intimate relationships with connections, and businesses look to develop stronger and more nuanced relationships with their customers. The applicability of Intelligent Video will cross a wide range of industries and consumer interactions — from HR recruiting and job interviews, to market research focus groups, as well as consumer applications, such as an app that broadcasts the vibe of a chat room.

—More info: www.oovoo.com

 

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VIRTUAL REALITY STARTER KIT

You don’t have to be a game developer to launch virtual reality. Today, 360-degree cameras help you jumpstart the creation of your learning environment via video. The Vuze VR Kit includes a panoramic 4K-resolution camera with lenses mounted in 306 degrees. The Vuze camera is almost pocket size. The kit includes Vuze Studio to install on your computer and the Vuze app for your smartphone. Studio generates automatic VR movies, real-time stitching, editing and 3-D effects. VR headset, minipod and selfe stick are included. Package retails for less than $2,000. Powered by HumanEyes technology.

—More info: www.vuze.camera

 

VIRTUAL REALITY 3-D CAMERA, SOFTWARE

VideoStitch is a Virtual Reality solution that includes video capture sofware, editing, and support. Use your own 360-degree camera and headset, or package it with VideoStitch products. From industrial training applications to creating live video courses for learners to attend virtually.

—More info: www.video-stitch.com

 

VIRTUAL LEARNING SERVICE

Lenovo’s first sofware-as-a-service (SaaS) application comes in the form of an AirClass virtual learning service. With the AirClass Activity Stream, instructors and students can share documents, photos, videos and comments that can be reviewed or updated anytime, even when class is not in session. Plus, AirClass is connected with Google Drive, Microsof OneDrive and Office 365 Apps to make sharing even easier. AirClass is built on top of the Stoneware Cloud platform that Lenovo acquired in 2012. What makes it different is that the cameras on the devices can be used to capture and analyze the level of attention being paid to any given presentation.

—More info: https://www.airclass.com

 

vrhandcontrolimage

VIRTUAL REALITY CONTROL AT YOUR FINGERTIPS

Being immersed in a virtual environment for the frst time is a life-altering experience. But afer entering one, what can you touch or control? Rink offers you handheld controllers to reach out and touch anything in the virtual environment. Another Samsung innovator lab partner, Rink works with Samsung Gear VR, Google Cardboard and more. I.T. senses your hands and fngers with low latency. 360-degree hand tracking, finger movement sensing and mobile VR support are enabled.

—More info: www.rinktech.co

 

traitifyimage

UNDERSTANDING PEOPLE BETTER

Traitify has taken Myers-Briggs to the photo gallery. This personality API lets you understand people in ways that were previously impossible. People see the world in pictures, not words. In Traitify, people see a series of pictures and simply respond “ME” or “NOT ME.” The visuals stimulate thoughts, emotions and experiences left uncovered by traditional assessments. Use Traitify’s API to capture information during on-boarding, profile management and voila! — instant, actionable data to create better matches, efficient teams and make smarter recommendations.

—More info: www.traitify.com

 

projectorimage

PROJECTOR MAKES ANY FLAT SURFACE A BIG SCREEN

Meet Beam. It can turn any flat surface into a big screen. It is a powerful projector equipped with a smarter computer. Beam is easy to set up and control with the Apple or Android app. You can screw it into any light socket or use the included power cable to place on any flat surface. No more bulky LCDs. Beam is portable, affordable and interactive.

—More info: www.beamlabsinc.com

Published in Top Stories

(in Training Programs)

If you build it, will they come? Do your employees participate in your training program at the rate you’d like? How many courses per month does the average employee start and complete? By way of a benchmark, the average employee at a BizLibrary client takes 4.9 video courses per month. How does your employee population compare?

If your employees aren’t participating at the level you’d like, it’s time to take some action. Here are some steps you can take to drive higher employee participation in your training programs — starting today.

1 ASK EMPLOYEES, “WHAT IS WORKING AND WHAT ISN’T?”

Ask your employees for their opinion. It’s really that simple. Your employees are your customers. So let’s ask them what they want and work toward delivering training programs they will want to use. This is a great mindset to adopt as you strive to drive higher participation. Keep the surveys short, direct and to the point. Try to keep the survey about two to three minutes in length, and keep the responses anonymous.

Be prepared to act upon the information you receive. You’ll lose all credibility if you ask your employees for feedback and then fail to take the necessary steps to make improvements. Also, you should be transparent. Publish survey results, and tell employees that you appreciate their suggestions and will take steps to make the program better. This will give employees a reason to pay attention the next time you ask.

2 REDUCE THE AMOUNT OF CLASSROOM TRAINING

It doesn’t work. Really. Scientific research proves beyond doubt that lengthy, immersive classroom-type training sessions are a waste of time and money. Check out “Make it Stick, the Science of Successful Learning” by Brown, Roediger and McDaniel; “Thinking Fast and Slow” by Kahneman; or the work published by Art Kohn in this area. Move as much content as possible to delivery methods that really work.

3 MAKE EFFECTIVE USE OF MICRO-LEARNING

Employees frequently complain that traditional learning is too long, too boring, too out-ofdate, and too inconvenient. There’s actually a litany of other complaints. Science tells us that micro-learning is the most effective employee training method and is consistent with the ways in which people naturally learn and retain information. Don’t fight nature ... embrace it to improve your training programs and participation.

4 MARKET YOUR TRAINING PROGRAMS TO EMPLOYEES

One reason why employees may not participate in training is that they may not even know about it. So make sure they know. This is a fundamental marketing challenge for many training professionals. Employees have to be informed, they need to be able to see the value in training, and they have to be motivated on some level to act and consume your product: the training program.

Many training professionals make the mistake of believing that once the program goes live and the initial blast of communication goes out to employees, the marketing of the program is complete. That’s a common mistake, but one that must be avoided. Marketing requires an ongoing, continuous effort to keep the value and importance of your training programs at the very top of employees’ minds. It’s like advertising. Think about how many times you see a commercial for a product. You have to “advertise” the value of your training program the same way — continuously, creatively and in such a way that employees are always aware of it.

—To download BizLibrary’s complimentary e-book on “How to Create a Marketing Plan for Online Employee Training,” visit http://goo.gl/iVDbt8.

Published in Top Stories

The 2015 “Best of Elearning!” awards honor best-in-class solutions across the learning and technology marketplace. Celebrating their 11th year, the awards received more nominations for more brands in more categories than ever.

Best of Elearning! awards are the industry’s exclusive users’-choice awards. All nominations are made directly by users of solutions. More than 4,000 nominations were received in 2015.

“Given the number of nominations, to make the list in 2015 is quite an honor,” says Catherine Upton, Elearning! Media Group’s publisher. “There is no better honor than to be nominated by users and customers of these best-in-class solutions.”

The Best of Elearning! awards program was first implemented to formalize the recommendation and purchase process for the e-learning community. Research indicated 85 percent of readers had recommended an e-learning solution to a peer over the most recent 12-month period, and 61 percent claimed that award recognition “impacts their decision” to consider a product or service. The “Best of E-learning!” program formalizes this referral process.

BIG WINNERS

Multiple winners this year are BizLibrary (three), ej4 (three) and Adobe (two). Repeat winners from last year are:

>> Skillsoft Leadership Development Training in the Leadership Development category,
>> Cornerstone OnDemand Unified Talent Management in the TMS category,
>> Inxpo Online Learning Environment in the Virtual Learning Environment category,
>> ej4 Business Skills Library in the Soft Skills Content category, >> mLevel’s Game-Based Learning Platform in the Gamification category,
>> Vubiz Compliance Training in the Compliance Training category, and
>> Adobe Captivate in the Mobile Authoring category this year and the Best Simulation category last year.

BEST OF THE BEST

An exclusive handful of organizations have won Best of Elearning! (best-in-class solution) and Learning! 100 honors (top global learning organization). These honorees are: Skillsoft; Cisco; SuccessFactors, an SAP Company; Inxpo; IBM; Adobe; and Oracle.

ABOUT THE VOTING PROCESS

Elearning! Media Group community members, readers, subscribers and online visitors were invited to nominate their solution provider via an online ballot during June 1 to October 15, 2015. The ballot was openended with 30 categories stipulated. At close, the ballots were reviewed. Duplicates were removed, vendor ballots were nullified as well as votes without a verifiable company domain address (ex.: gmail, aol, etc.). Editors verified product types and categories before counting. The top vote earners in each category were identified as finalists. Those with a 10 percent lead over all other products in a category earned category winner status. Close vote counts and runner-ups earned Award of Excellence. To learn more, visit www.2elearning.com/ awards/best-of-elearning-awards.

AND THE WINNERS ARE….

Elearning! and Government Elearning! magazines take great pride in announcing the Best of Elearning! 2015 winners:

 

Learning Platforms

 

LMS CLOUD

 

Winner:
BizLibrary LMS

PRODUCT INFORMATION

BizLibrary’s complete learning platform meets the needs of today’s learners involved with both online training and classroom training.

The LMS delivers all of its critical functions at an affordable price. As a Softwareas-a-Service (SaaS) provider, BizLibrary manages access to the application, including security, availability, and performance, allowing I.T. personnel to focus on improving the day-to-day technical operations of your company providing rapid deployment, easy administration and quicker return on investment.

FEATURES/BENEFITS

>> Fully hosted and maintained
>> Easily import of SCORM and AICC content
>> Integrated email messaging and notifications
>> User-generated comments and ratings
>> More than 50 standard reports
>> Filtering based on groups, date range, courses, activity and more

CUSTOMERS

Go Solution, Marquette Savings Bank, Covenant Healthcare, Bally Technologies

CONTACT INFORMATION

285 Chesterfield Business Parkway Chesterfield, MO 63005

(888) 432-3077

www.bizlibrary.com

 

Award of Excellence:
Intellum Exceed LMS

PRODUCT INFORMATION

Intellum’s Exceed combines flexible content management, enrollment, assessment and reporting functionality with a clean user experience that drives course completion. It seamlessly handles off-the-shelf and custom courseware, instructor-led, “blended,” and virtual classes, videos, and a wide range of informal learning content.

Optimized for mobile devices, it also has cutting-edge assessment and survey functionality built-in. Access a variety of auto-graded question types or free-form response options, like long-text answers and user-recorded video responses, which can then be graded by instructors or peers.

FEATURES/BENEFITS

>> Powerful, elegant and simple to use
>> Rapid deployment: most customers are up and running in less than a month
>> Unlimited, real-time reporting
>> User language localization
>> Rapid integration with enterprise and HR software

CUSTOMERS

AlliedBarton Security Service, Randstad Professionals U.S., Titleist

CONTACT INFORMATION

3525 Piedmont Rd. NE, Suite 7-210 Atlanta, GA 30305
(404) 890-7690
www.intellum.com

 

Award of Excellence:
Litmos LMS

PRODUCT INFORMATION

The Litmos API platform allows you to integrate with any system, including a separate version that integrates with Salesforce (“Litmos LMS for Salesforce”).

The best part of Litmos is that it is a hosted training system, which means you don’t need help from the I.T. department to set it up and get started. You can literally begin creating your courses in minutes.

And it has an intuitive user interface that is fully responsive, built using powerful and flexible BootStrap technology.

FEATURES/BENEFITS

>> Accessible anywhere from the Cloud or mobile device
>> Partner and contractor certification
>> SCORM- and Tin Can-compliant
>> Core features include course builder, assessment, quizzes, surveys with feedback, checklists, course library, reports, dashboards, e-commerce, gamification with leaderboards and CEUs, messages, learning paths

CUSTOMERS

Zumba, Build.com, Advance Financial, Cenegenics, West Bend Insurance

CONTACT INFORMATION

4140 Dublin Blvd., Suite 400 Dublin, CA 94588
(925) 251-2220
www.litmos.com

 

 

LMS ENTERPRISE

 

Winner:
SumTotal Learn

PRODUCT INFORMATION

SumTotal Learn provides the personalized, contextual learning required to help your people be better at their jobs while they are doing them. The company can serve all your learning needs — from simple to complex requirements. Especially in compliance-heavy industry verticals, such as manufacturing, airlines, healthcare and financial services. It has been in learning management since 1985, serving hundreds of industries, across 156 countries worldwide.

FEATURES/BENEFITS

>> Choose your deployment option, SaaS, hosted or on-premise
>> Reduce your total cost of ownership
>> Personalized, intuitive user experience
>> Built-in advanced reporting
>> Mobile and offline learning capabilities CUSTOMERS McAfee, Edward Jones, Capgemini

CONTACT INFORMATION

2850 NW 43rd St., Suite 150 Gainesville, FL 32606
(352) 264-2800 or (866) 768-6825
www.sumtotalsystems.com

 

 

TMS

 

Award of Excellence:
IBM Kenexa Talent Manager

PRODUCT INFORMATION

The suite of IBM Kenexa talent products includes BrassRing, Skills Assessments, Talent Insights, Talent Acquisition Suite, Survey Enterprise and BrassRing Candidate Relationship Manager.

BrassRing allows its users to attract and hire top talent using applicant tracking systems. Then, you can quickly sift through talent pools with the right skills assessment test. Making decisions is easier using Talent Insights’ analytics. The Talent Acquisition Suite hiring solution helps you attract, hire and onboard top talent. The remaining two products help you build a better employee engagement survey and devise a proactive recruitment marketing campaign.

FEATURES/BENEFITS

>> Attract the right candidates to the right roles
>> Understand what motivates and engages employees
>> Build compensation and reward programs that invest in your employees
>> Foster organizational growth
>> Manage talent while maximizing their performance

CUSTOMERS

Potash, FRHI, the Apollo Education Group, H&R Block

CONTACT INFORMATION

650 E. Swedesford Rd. Wayne, PA 19087
(877) 426-3774
www-01.ibm.com/software/smarter workforce/

 

Award of Excellence:
SumTotal Talent

PRODUCT INFORMATION

SumTotal Talent offers the ability to discover hidden talent and capabilities within your current workforce and provide tools to help all of your people be more productive. With SumTotal Talent solutions, you can unlock hidden potential in your people and watch your business soar.

FEATURES/BENEFITS

>> Improve employee engagement because employees understand how their work connects to overall strategy
>> Reduce voluntary turnover as employees understand how to build a career with you and acquire new skills
>> Increase productivity as you show employees how to get better at their jobs
>> Achieve better visibility because analytics are embedded in all of our solutions
>> Integrate solutions easily because our solutions are built on the flexible, scalable elixHR Platform
>> Offer employees the best possible development opportunities that are most applicable to building the skills and competencies required for the job with contextual recommendations and actions

CUSTOMERS

Edward Jones, Capgemini, Express Scripts, Pfizer

CONTACT INFORMATION

2850 NW 43rd St., Suite 150 Gainesville, FL 32606
(352) 264-2800 or (866) 768-6825
www.sumtotalsystems.com

 

 

SOCIAL LEARNING

 

Winner:
BizLibrary Community

PRODUCT INFORMATION

In a knowledge-based world, employees need immediate access to information and data to perform at their full potential. BizLibrary’s Community puts the collective knowledge of your entire organization at everyone’s fingertips.

With Community, your business can increase employee engagement, communication, collaboration and innovation. You can also increase (a) the efficiency of your employee learning and training and (b) organizational I.Q.

FEATURES/BENEFITS

>> Share documents, files, ideas and status updates
>> Ask and answer questions
>> Organize employees into communities based on job role, function, team, project, etc.
>> Share links or files for input, ideas and suggestions
>> Post best practices learned from clients
>> Search and sort posts by content and tags CUSTOMERS Go Solution, Marquette Savings Bank, Covenant Healthcare, Bally Technologies

CONTACT INFORMATION

285 Chesterfield Business Parkway Chesterfield, MO 63005
(888) 432-3077
www.bizlibrary.com

 

Award of Excellence:
Cisco Collaborative Knowledge Program

PRODUCT INFORMATION

Cisco Collaborative Knowledge is a complete, end-to-end solution that strategically combines best-in-class digital workplace capabilities to redefine the customer and employee experience. With it, organizations can gain the critical information they need in real-time to make informed business decisions. The result: improved performance, productivity, and competitive advantage.

The Cisco Collaborative Knowledge “digital workplace” solution can empower your organization with the digital tools and technology it needs to access experts, learning, and knowledge in real time. It can help you solve real-world business challenges anytime, anywhere.

FEATURES/BENEFITS

>> Mobilize your workforce with knowledge, speed, and flexibility to create a more empowered, productive and engaged organization
>> Foster a culture of continuous learning and innovation
>> Form agile teams to rapidly collaborate on and innovate new solutions
>> Capture, share, and manage content with laptops, tablets, and smartphones
>> Access data that is synchronized and stored in Cisco Collaborative Knowledge
>> View information online or offline

CONTACT INFORMATION

170 West Tasman Dr. San Jose, CA 95134

(800) 553-6387

 

 

VIRTUAL CLASSROOM

 

Award of Excellence:
Inxpo Virtual Classroom

PRODUCT INFORMATION

Inxpo’s Virtual Classroom is an interactive way to educate corporate and enterprise learners through video and open collaboration on a single platform. Virtual Classrooms have enabled organizations to better track learning progress, provide certification, and analyze knowledge gaps for better education programs.

Inxpo’s Learning Environments & Virtual Classrooms are globally accessible, and can be cloned and reused for different programs. With the combination of video, collaborative tools and making learning truly a conversation, Inxpo’s Learning Environments and Virtual Classrooms deliver the ultimate blended learning experience in a cost-effective way.

FEATURES/BENEFITS

>> Scheduled and self-paced virtual classroom
>> Engagement through gamification, badging and interaction
>> Mentoring and peer to peer community support

CONTACT INFORMATION

770 N. Halsted St., Suite 6S Chicago, IL 60642

(312) 962-3708

 

 

VIRTUAL EVENT PLATFORM

 

Winner:
Inxpo Virtual Learning Environment

PRODUCT INFORMATION

Inxpo’s Learning Environments are private and secure virtual learning portals that incorporate interactive user forums and group collaboration to help build a community and promote knowledge transfer through open content sharing.

Inxpo’s Online Learning Environment gives users the power to connect with a global audience and tailor the event to meet business objectives. The environment gives learning professionals full and self-service options for creating stimulating, measurable and secure online events. It also has robust analytics and reporting that includes chart slicing, monitoring of downloads and interactive data zoom and scroll.

FEATURES/BENEFITS

>> Live and on-demand programming
>> Recommended content keeps users engaged
>> Scalable to more than 100,000 visitors
>> Track results real-time and measure effectiveness

CUSTOMERS

Association of Corporate Travel Executives, RSA Security Analytics, Professional Convention Management Association

CONTACT INFORMATION

770 N. Halsted St., Suite 6S Chicago, IL 60642
(312) 962-3708

 

Award of Excellence:
InterCall Virtual Event Platform

PRODUCT INFORMATION

InterCall virtual events for marketing, training and recruiting are an innovative channel to engage with your customers, prospects, partners and employees. Some ways to use virtual events include: user conferences, trade shows, product launches, company meetings, partner communities, road shows, sales kick-offs, employee training, corporate universities, roundtables and job fairs.

FEATURES/BENEFITS

>> Easy to use and learn: The platform is intuitive and easy to navigate. It does not require users to switch applications or click through multiple pop-ups
>> Better communication tool: Rich registration information, activity data and comprehensive lead ranking. All data is delivered through web-based reporting, which makes it easy to access and share information with partners and sponsors
>> Customizable branding: Up and running in a matter of hours, with point-and-click customization and predefined templates and themes
>> Global reach in multiple languages: available in 17 languages with a global services model, which is crucial for delivering online events to an international audience

CUSTOMERS

Novartis, IBM, KPMG, Fortune magazine, Spark Interactive

CONTACT INFORMATION

8420 W. Bryn Mawr, Suite 1100 Chicago, IL 60631
(773) 399-1600
www.intercall.com

 

Content

 

ADAPTIVE LEARNING CONTENT

 

Award of Excellence:
Salesforce Success Community

PRODUCT INFORMATION

Salesforce University offers a wide range of training options, from in-person classes featuring hands-on instruction, to virtual training, self-led courses, private workshops, and more.

You can choose from classes for Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, and Community Cloud, along with training for the Salesforce1 Platform. Classes are available for administrators, developers, solution designers, technical architects, marketers, sales and service management, and end-users.

FEATURES/BENEFITS

>> One- to five-day, instructor-led regional or virtual classes available
>> Main topics: sales Cloud, service Cloud, marketing Cloud, community Cloud, analytics Cloud and more
>> Integrated Success Community for collaboration and learning CUSTOMERS Shutterstock, Information Logistics, Siemens

CONTACT INFORMATION

The Landmark at One Market, #300 San Francisco, CA 94105
(877) 872-4610

 

 

CONTENT LIBRARY/AGGREGATION

 

Winner:
BizLibrary Collection

PRODUCT INFORMATION

The BizLibrary Collection is an awardwinning “NetFlix-style” employee training solution of online training videos and eLearning courses.

Employees have unlimited access to thousands of online training programs on virtually every topic they might need, including Communication, Leadership, Management, Customer Service, Compliance and Desktop Computing, and much, much more.

More than 50 new courses are added monthly.

FEATURES/BENEFITS

>> Twenty-five topic areas include communication, leadership, customer service, computer skills
>> Unlimited employee access from desktop, mobile and/or tablet
>> Variety: 60-minute e-learning courses, 15- to 25-minute videos, 2-to 5-minute performance-support programs

CUSTOMERS

Go Solution, Marquette Savings Bank, Covenant Healthcare, Bally Technologies

CONTACT INFORMATION

285 Chesterfield Business Parkway Chesterfield, MO 63005
(888) 432-3077
www.bizlibrary.com

 

Award of Excellence:
Degreed for Enterprise Learning Platform

PRODUCT INFORMATION

Degreed for Enterprise is an award-winning learning experience system that helps individuals and organizations discover, measure and recognize all learning. Founded in 2012, Degreed helps solve corporate learning challenges by integrating organizations' internal learning systems (LMS, TMSs, Sharepoint etc.), external vendor content, and open learning resources into a single system for L&D professionals and employee learners.

Degreed offers an innovative “learner-centric” platform that aggregates all kinds of learning content and experiences- academic, professional, and informal - and helps organizations get a more complete and continuous view of everything that their employees know. Degreed enables employees, managers and L&D professionals to curate and share resources, set learning goals, and helps create a culture that values learning across the organization.

FEATURES/BENEFITS

>>World's largest learning ecosystem: 250,000+ courses and 3 million+ articles and videos from 1,200 sources through a single-sign-on platform.
>> Powerful tools: learning pathways designed specifically for roles and career development, daily learning playlists, unified search and sharing, drag-drop features and a lifelong profile.
>>Social functions: follow people and create groups, so employees can learn with (and from) mentors and colleagues.
>>Comprehensive feedback: reporting and analytics on ALL the learning employees do -- courses, articles, videos, conferences and more.

CUSTOMERS

Fortune 10, Fortune 50, and Fortune 50 organizations

CONTACT INFORMATION

449 Bryant Street 2nd Floor, San Francisco, CA 94107
(800)311.7061
http://get.degreed.com/

 

 

 I.T. TRAINING

 

Award of Excellence:
ej4 Microsoft Office Package

PRODUCT INFORMATION

All aspects of MS Office are available, but the luxury of being able to select the most important course for your employee at that specific time is rewarding. ej4 lets administrators easily group software courses that are critical for their department. No wading through introductions of Excel to get to what matters most.

For instance, your accounting division’s ability to learn and apply a course on pivot tables to make better spreadsheets explaining company financials. Perhaps your sales team needs to learn how to make better PowerPoint presentations for prospects. It could be that everyone in the office needs to learn how to format memos and create company templates with a detailed walkthrough of Word.

COURSE LIST

>> New Features Training: Office, Excel, Word, PowerPoint
>> Special Features Training: Office, Excel, Word, PowerPoint
>> Essentials Training: PC Fundamentals, Office, Excel, Word, PowerPoint

CUSTOMERS

Allison Transmission, Mahindra, The Corridor Group

CONTACT INFORMATION

12125 Woodcrest Executive Dr., Suite 300 St. Louis, MO 63141
(314) 878-6700 or (800) 566-3159
www.ej4.com

 

Award of Excellence:
BizLibrary I.T. Content Library

PRODUCT INFORMATION

BizLibrary offers a series of specialty content bundles of e-learning courses designed to supplement the BizLibrary Collection. These small, single-topic bundles are designed to meet the advance and specialized learning needs of small groups of employees.

E-learning bundles are available in three categories: business skills, computer skills, and certification, and custom bundles are also available. These e-learning bundles are available in flexible quantities of 5, 10 or 20 courses.

COURSE LIST

>> Security Essentials, Avoid Social Engineering Attacks
>> Protecting Your PC
>> MS Windows 8.1: File Management and Organization

CUSTOMERS

Cellular One, Farmway Co-Op, Celergo

CONTACT INFORMATION

285 Chesterfield Business Parkway Chesterfield, MO 63005
(888) 432-3077
www.bizlibrary.com

 

 

COMPLIANCE

 

Winner:
Vubiz Compliance Library

PRODUCT INFORMATION

Vubiz provides full service — content, development, and delivery software — offering solutions that are extraordinarily flexible in practice. Thousands of hours of off-the-shelf content are available for purchase as-is or tailored to a specific client situations.

The company has built an excellent reputation over the past decade, offering outstanding value with comprehensive services from its large, impressive online library to content creation, an LMS and Vubuild, which is a do-it-yourself authoring tool.

FEATURES/BENEFITS

Vubiz has 93 titles in its Compliance Training library. Included are:
>> Equal Opportunity/Affirmative Action
>> Business Ethics >> E-mail and Internet Use
>> Fair Labor Standards
>> Harrassment/Discrimination
>> Sarbanes-Oxley
>> Family and Medical Leave

CUSTOMERS

Forbes Industries, Goodrich, Lockheed Martin, Mattel

CONTACT INFORMATION

2872 Colorado Ave. Santa Monica, CA 90404
(310) 358-9583
www.vubiz.com

 

 

COMPLIANCE TRAINING

 

Award of Excellence:
ej4 Workplace Compliance Library

PRODUCT INFORMATION

ej4’s Workplace Compliance Library supplies you with the courses needed to maintain compliance. The programs included are: Anti-Harassment, Anti-Harassment for California, Connecticut, and Maine, HIPAA, FLSA, FMLA, Hiring and Firing procedures, and more. When the regulations change, programs are updated accordingly, so you don’t have to keep track of the changes.

FEATURES/BENEFITS

>> Short, tactical e-learning
>> Fully customizable
>> Multi-platform, including mobile
>> Most video titles are 10 minutes or less in length
>> Off-the-shelf programs can be customized using ej4 Thinkzoom

CUSTOMERS

Pepsi-Cola Bottlers, Golden Harvest, Community Coffee

CONTACT INFORMATION

12125 Woodcrest Executive Dr., Suite 300 St. Louis, MO 63141
(314) 878-6700 or (800) 566-3159
www.ej4.com

 

 

SOFT SKILLS CONTENT

 

Winner:
ej4 Business Skills Library

PRODUCT INFORMATION

ej4’s off-the-shelf e-learning is a collection of proven solutions that are built with instructional design specific for e-learning in today’s multi-platform mobile workforce.

ej4 offers an immediate solution that employees can use to get the information they need while being back to work in 10 minutes or less. Plus, with ej4’s Thinkzoom platform, you have the ability to personalize the learning with your own custom video.

FEATURES/BENEFITS

>> More than 1500 courses on everything from sales, compliance, IT training, and general soft skills for every business.
>> Content that is delivered through any device or platform
>> Professionally created videos that are informative and up-to-date
>> A customizable learning management system (Thinkzoom)
>> Dedicated learning professionals to support your business
>> Complete custom videos for your unique needs

CUSTOMERS

Dr. Pepper Snapple Group, greatcall, Goodwill

CONTACT INFORMATION

12125 Woodcrest Executive Dr., Suite 300 St. Louis, MO 63141 
(314) 878-6700 or (800) 566-3159 
www.ej4.com

 

 

SALES TRAINING

 

Winner:
ej4 Sales Skills Library

PRODUCT INFORMATION

ej4’s libraries of courses consist of ready to use solutions for your organizations specific needs. They are broken up by topic in Business Skills, Workplace Compliance and Microsoft Office that can be deployed on any platform.

The company’s Business Skills Library offers courses in Professional Productivity, Communications, Sales, Project Management, Leadership, Supervision, Safety and Presentation Skills — to name a few.

FEATURES/BENEFITS

>> Other titles: Assertive Verbal Skills, Business Travel, Business Statistics, Business Writing, Time Value of Money, and more
>> Library expands every month, based on customer feedback
>> Course titles can be added upon customer request

CUSTOMERS

Dr. Pepper Snapple Group, The Corridor Group, Western Equipment Dealers Association

CONTACT INFORMATION

12125 Woodcrest Executive Dr., Suite 300 St. Louis, MO 63141
(314) 878-6700 or (800) 566-3159
www.ej4.com

 

 

ej4 - AWARD WINNING CONTENT

PEOPLE GROW BUSINESS.  WE GROW PEOPLE.

ej4 creates award-winning content based on the 4 “J’s”: just as needed, just enough, just in time, and just right. This content is delivered through short, tactical videos designed to teach new skills and change behaviors through an engaging delivery style based on adult learning methodology. ej4’s content library contains more than 1,500 courses with new and updated content every month.

ej4’s off-the-shelf e-learning is more than a video learning library. It offers a collection of proven solutions that are built with instructional design specific for e-learning in today’s multi-platform mobile workforce. The current and future business environment demands tools that are quick, strategic, and accessible on all devices. ej4’s content delivers in all areas.

ej4 provides your company with an immediate solution that employees can use to get the information they need while being back to work in 10 minutes or less. Plus, with ej4’s Thinkzoom platform, you have the ability to personalize the learning with your own custom video.

ej4 bridges the gap between potential and results. It offers:

>> More than 1500 courses on everything from sales, compliance, I.T. training and general soft skills for every business
>> Content that is delivered through any device or platform
>> Professionally created videos that are informative and up-to-date
>> A customizable learning management system (Thinkzoom)
>> Dedicated learning professionals to support your business
>> Complete custom videos for your unique needs

PRODUCTS:

Off the Shelf Videos - At ej4, e-learning is done a little differently. While the company does offer hundreds of e-learning courses on topics like Management, Productivity, Anti-Harassment and Customer Service, it looks for the business need first. It analyzes your problems and builds solutions that fit your needs.

ej4’s libraries of courses consist of readyto-use solutions for your organization’s specific needs. They are broken up by topic in Business Skills, Workplace Compliance and Microsoft Office that can be deployed on any platform. http://ej4.com/resources-catalog

LMS Platform - Thinkzoom by ej4 is more than a learning management system. It’s a powerful knowledge-sharing platform tool for a customized user experience. Thinkzoom is an easy-to-use platform that allows you to record, edit, track and share your company-specific knowledge that integrates seamlessly with all ej4 content. http://ej4.com/services-thinkzoom

Custom Videos - There are times when an off-the-shelf course does not effectively teach an industry-specific skill or communicate your company message. Partner with ej4 to create custom e-learning videos that are short, to-the-point, and communicate YOUR message. http://ej4.com/services-custom-elearning

Support - It’s easy to get started using the ej4 solution. You can be up and running in a few days. Its team of dedicated learning professionals partner with you to ensure your learning program meets the needs of your learners.

CUSTOMERS

ej4 has customers that cover the spectrum in size, industry and products. To name a few: Goodwill, TigerDirect, First American Title, Allison Transmission, Pepsi, Dr. Pepper Snapple, Mahindra, Wells and Community Coffee.

WHAT CUSTOMERS SAY:

>> Dr. Pepper Snapple Group: “At Dr. Pepper Snapple Group, we needed to take the disciplines and common practices that we wanted to instill to over 20,000 employees across 250 locations. Using ej4, we were able to achieve these goals in a quick, efficient, and effective manner.”
>> Greatcall: “With ej4, course completion rates have increased over 80 percent, and employees continually request additional professional development.”

CONTACT INFORMATION:

12125 Woodcrest Executive Dr., Suite 300 St. Louis, MO 63141
Sales: (800) 566-3159
Headquarters: (314) 878-6700
This email address is being protected from spambots. You need JavaScript enabled to view it.
www.ej4.com

 

 

Tools

 

GAMIFICATION

 

Winner:
mLevel GameBased Learning Platform

PRODUCT INFORMATION

mLevel offers a low-cost solution that immerses employees in a fun, casual learning experience that can be easily scaled across an organization. Its SaaS-based platform makes quick creation and delivery of interactive learning games easy. Employees can play anytime or anywhere, all backed by leaderboards, badges, social learning interactions and detailed analytics.

Users can access mLevel on any device, and training missions can be completed just about anywhere. Because mLevel’s training is progressive, users have to score above a certain threshold before they can unlock the next round of educational content. Their colleagues’ scores become visible once a mission is complete, adding a friendly, competitive component and an incentive to score well, too. Thus, engagement is at the center of the platform.

FEATURES/BENEFITS

>> No coding required to create rich, interactive learning missions in hours
>> Its games drive individual and team competition, as well as social learning
>> Analysis function allows managers to uncover what employees know and don’t know about critical business topics, then react in real-time to close the gaps

CUSTOMERS

D4, IHG, U.S. Foods

CONTACT INFORMATION

205 W. Wacker Dr., Suite 422 Chicago, IL 60606
(888) 564-5395
www.mlevel.com

 

 

VIDEO CAPTURE

 

Winner:
ej4 Thinkzoom

PRODUCT INFORMATION

Thinkzoom by ej4 is a powerful knowledge-sharing platform tool for a customized user experience. It’s an easy-to-use platform that allows you to record, edit, track, and share company-specific knowledge. The bottom line is that ej4’s Thinkzoom does more than house e-learning. It’s a tool that you can use every day to train, communicate and share information with teams.

Its easy-to-use recording features allow you to create video content with your computer or mobile device. Think of the knowledge sharing opportunities that exist outside of the training department! Thinkzoom allows you to record and share best practices from the field, the sales floor, or even information from your customers and competition. Then you can build a training plan around the content with existing off-the-shelf courses and business book summaries.

FEATURES/BENEFITS

>> Create completely custom training: record and share best practices
>> Reporting features allow managers to see who’s taking which courses, and then analyze viewing trends

CUSTOMERS

Dr. Pepper Snapple Group, Pepsi-Cola Bottlers, Golden Harvest

CONTACT INFORMATION

12125 Woodcrest Executive Dr., Suite 300 St. Louis, MO 63141 
(314) 878-6700 or (800) 566-3159 
www.ej4.com

 

 

Services

 

TRANSLATION AND LOCAL SERVICES

 

Winner:
TransPerfect Translation & Localization Services

PRODUCT INFORMATION

TransPerfect can provide multi-language translation of company training materials or a centralized e-learning solution to serve an internationally distributed workforce. TransPerfect’s education experts can help you enhance sales force effectiveness, drive customer satisfaction, and deliver on-demand research and collaboration to take your global learning and training programs to the next level.

TransPerfect offers multiple levels of service based on client needs, ranging from draft / summary translation up to certified translation, featuring our three-step process with a translator, editor, and proofreader, all designed to meet the evolving needs of global businesses.

Its Human Translation Quality Assurance process assigns three professional linguists — translator, editor and proofreader — to create each translation.

FEATURES/BENEFITS

>> Network of more than 4,000 linguists, all of whom are native speakers of the target language, experts in their subject areas, and accredited by numerous translation and interpretation industry organizations

CORPORATE FAMILY

Adams Globalization, Epic Global Solutions, WorldLingo, eTranslate

CONTACT INFORMATION

3 Park Ave., 39th Floor New York, NY 10016
(212) 689-5555

 

 

OUTSOURCED LEARNING SERVICES

 

Award of Excellence:
Skillsoft Learning Services

PRODUCT INFORMATION

Skillsoft e-learning consultants, customer support and application engineers provide core program support services, a fundamental value-add. These teams deliver the expert e-learning services and advice to help establish general strategy for deployment and adoption of powerful learning programs.

FEATURES/BENEFITS

>> Deliver strategy, competency mapping, blended learning design, technology deployment and value measurement
>> Boost the ROI, engagement, and success rate of any implementation
>> Empower managers to effectively manage complex blendedlearning programs
>> Reduce overall administrative burden
>> Help identify when custom development services could be more effective
>> Include customer support, 24x7x365, by telephone, email, Web or chat

CUSTOMERS

FM Global

CONTACT INFORMATION

107 Northeastern Blvd. Nashua, NH 03062
(603) 324-3000 or (877) 545-5763)
www.skillsoft.com

 

 

To view  the Best of Elearning! 2015 Complete List of Honorees, register and download the Elearning! Dec/Jan 16 Edition which includes the full list on page 45:

http://information.2elearning.com/bofellist/

Published in Top Stories

 

What is a VUCA World? One that is volatile, uncertain, complex and ambiguous. And corporate leaders need to operate effectively in this new world.

According to the “Global Leadership Forecast 2014-2015,” leaders who can do so are three times more likely to be in the top 20 percent of financial performance.

VUCA is better understood in terms of:

1) anticipating and reacting to the nature and speed of change;

2) acting decisively without always having clear direction and certainty;

3) navigating through complexity, chaos and confusion; and

4) maintaining effectiveness despite constant surprises and unpredictability.

According to Harvard Business Publishing, eight key capabilities can help leaders cope with a complex VUCA world:

1) Managing complexity

2) Managing global business

3) Acting strategically

4) Fostering innovation

5) Leveraging networks

6) Inspiring engagement

7) Cultivating learning agility

8) Developing personal adaptability

“There is a great deal of change coming to the world of education both in traditional higher learning in institutions, but also in lifelong learning in our jobs and across our careers,” wrote Rawn Shah in a recent issue of Forbes magazine.

—More info: www.harvardbusiness.org/leading-now-critical-capabilities-complex-world

 

Published in Latest News

 

TWO EXPERTS DISCUSS THE IMPACT OF CONSUMER APPLICATIONS ON ENTERPRISE SOFTWARE, AND HOW LEARNING LEADERS CAN LEVERAGE THE CONCEPT. 

BY JERRY ROCHE

It's a new day in the field of corporate e-learning. Improving employee engagement, personalizing learning and improving leadership skills are now the top drivers for investing in learning today, according to the 2015 E-learning User Study conducted by Elearning! magazine. 

An industry pioneer is offering learning leaders a single strategy for improving engagement and personalizing learning options that can be applied across all types of content — including leadership training. 

'We say it with a touch of irony, but the idea behind the following phrase is very real and already proven,' says Chip Ramsey, CeO of Intellum. 'You have to consumerize the enterprise.' 

THe ANSWER LIES IN THE APPS 

When we look at the trends associated with the meteoric rise in the consumer adoption of application software, when we dig into why we all seem to gravitate toward the same applications in our personal lives, four key points of interest emerge, according to Ramsey and Intellum co-founder Matt Gilley:

 1They are mobile. The amount of time spent with digital media on mobile devices surpassed desktop usage last year and is continuing to climb.

2They offer high-quality user experiences. According to a recent report from Forrester Research, on average, we spend more than 80 percent of our mobile time using just five apps. To retain our lucrative attention, the consumer market demands these apps consistently deliver a great experience. 

3They are hyper-focused. The most popular apps exist for a very specific purpose — to share photos, to listen to music, to take notes, or even to 'knock down buildings with birds.' 

4They value the power of design. The applications that succeed in delivering a 'must-have' user experience share common traits: thoughtful, purposeful, elegant design. 

So what do the common attributes of the most successful consumer apps have to do with the recently identified hot buttons driving learning investments? 

'If the best consumer apps can secure a lion's share of our total mobile engagement, if they can succeed at presenting a daily news feed tailored to our individual interests, if they can be used to significantly boost productivity,' says Ramsey, 'we should apply the same approach to developing learning tools that can, for example, address the issues identified in the E-learning User Study — tools that can drastically improve employee engagement and that allow companies to offer personalized learning experiences, even when focused on a specific topic like improving leadership skills.'

EXPERIENCE, INNOVATION, INSPIRATION

Intellum was founded in 2000, providing an early software platform for learning and training. By 2004, the company had fully developed the first iteration of its flagship product, the exceed LMS. In 2014, it launched Tribe Social, a private activity stream, a video app called Reels, and a performance tracking app called Level, currently in beta. 

'We have witnessed multiple transformations in the learning industry and have always prided ourselves on staying ahead of the curve,' says Ramsey. 

His team believes that learning, social collaboration and performance tools should be as powerful, enjoyable and easyto-use as the consumer applications we rely on every day. 

'I think the only way you can stay informed and understand where the learning technology market is headed is to understand how people use technology in their personal lives,' says Ramsey. 'Playing with Instagram and Snapchat, checking out the Fitbit app, looking at how content is shared on Reddit — these exercises all provide a great deal of insight. Consumer apps have been born out of fierce competition for peoples' precious time and in many cases have evolved into highly valuable and engaging experiences. This is where we look for inspiration, and the result is evident across all of our tools.'

IN THE REAL WORLD

When AT&T's Aio Wireless merged with Cricket Wireless in March of 2014, the new company wanted to provide its learners a consumer-like experience. 

'With 20,000 employees, contractors and merger-related personnel in the mix, there was a plethora of Cricket communication needs, ranging from corporate updates to sales promotions to breaking news on network outages,' observes Gilley. 'Cricket realized that email was not going to cut it. The company needed a communication tool that allowed it to touch employees in real time, while encouraging and supporting employee participation as well.' enter Tribe Social. 

'We rapidly got this large audience up and running on Tribe, and users immediately found the tool familiar, like the other social networking tools they use everyday,' notes Ramsey. 'As a result, teams were communicating instantly, engaged, sharing merger-related information and even crowd-sourcing support issues. The new tool played a crucial role in what would prove to be a very successful merger.' 

AdvancePierre Foods is a $1.5 billion food processing company and the No.1 maker of sandwiches in the U.S. Leveraging Intellum's exceed LMS and Tribe Social, AdvancePierre conceptualized a theme for its overarching learning environment that cleverly played off the company's position in the food processing and manufacturing industry. They call it 'The Learning Cafe.' 

Imagine a cafe chalkboard menu, divided into two main sections: entrees and Á La Carte. This is the visual AdvancePierre associates encounter when they log into the learning environment. Mimicking the cafe menu, entrees include leadership courses, foundational courses on things every AdvancePierre employee should know, elective courses and 'monthly specials,' which allow the company to push out time-sensitive and relevant content. The Á La Carte portion of the menu leads to the entire AdvancePierre training library and personal development resources. It also includes the Virtual Coffee Break, 'which allows the company to create a dialogue where associates can discuss courses they've taken or articles and books they've read,' says Gilley. 'In a way, it becomes a more modern version of the proverbial office water cooler.' 

Waffle House, known for 'Good Food Fast,' may soon be known for 'Bitesized Content Quickly.' Like many other companies, Waffle House recently began moving toward shorter segments of content throughout its learning environment. One goal was to find a way to deliver bite-sized videos that better aligned with how its employees create and consume certain types of information in their personal lives. 

While the exceed LMS seamlessly handles a wide variety of training and learning video, the team leveraged Reels, its private YouTube-like video platform, to help Waffle House open up the way this specific content is created and shared.

 'Imagine that a location's freezer, or 'chiller,' suddenly goes down,' says Gilley. 'A Waffle House maintenance expert can go to that restaurant, shoot a two-minute video on his mobile device detailing how to reset a chiller, and upload the video to Reels. In the future, if a chiller in another restaurant goes out, other Waffle House maintenance team members can open Reels, search for 'chiller' and have immediate access to that same video.' 

Waffle House employees have created more than 1,000 videos inside their Reels environment since the launch of the tool — and it has been a huge collaborative success. 

'This is no different from how we create and share video in our personal lives,' says Ramsey. 'But the traditional learning systems are top down and do not allow the actual users to create and share content. So all of the knowledge that resides in your employees remains locked up. You should be striving to develop a culture and secure the tools that allow your users to create and share this incredibly valuable knowledge.'

FROM SWOLLEN TO SKINNY

Today, many learning ecosystems are closed; managed by a traditional LMS and linked to an HRIS system of record. So how does the learning leader attempt to move to an 'app for that' environment without disrupting the underlying enterprise systems? 

'We started thinking about this five years ago and noticed that the tendency of enterprise apps, even our own, is to get into a features arms race,' says Ramsey. 'Bloated and monolithic seems to be the natural progression in the enterprise space. To fix that, we built a platform that would allow us to add features without adding bloat. Social, for example, is a stand-alone app for us. 

'We can then leverage the platform to create a single sign-on experience that is similar to Facebook Connect or Google Login. This allows users to access all the applications with one login. The apps all work together, utilizing each other's functionality and data. This approach provides the same benefits touted by more traditional, all-in-one enterprise solutions without all the bloat.' 

For example: 

>> You could have your CRM recommended courses in your LMS.

>> You could have your LMS announce the addition of a new course in your social tool. 

>> You could have your social activities fed into your performance tool as part of an engagement score. 

'When smaller, more consumer-like enterprise apps are really working together, you can even choose which apps work best for you, like we do with apps on our phones,' says Ramsey. 'It removes the necessity of locking yourself into a single provider. That's consumerizing the enterprise.'

Published in Top Stories

Making a sell is harder than ever. What use to take 3 contacts to close now takes 14 contacts today, according to Tony Robbins. Plus the pace of changes, turnover and the like is more rapid than ever. Are your reps ready for this new age in selling?

Today, it takes 4.3 months to get a new sales rep up to speed according to Trish Bertuzzi, CEO, The Bridge Group. And, they average rep stays for only 24 months. Companies need to shorten the ramp up time with on-boarding strategies and provide a roadmap to success that competitors don’t offer. An added challenge is the sales management tenure is only 18 months on average, according to Walter Rogers, CEO of CloudCoaching International.

On-boarding Process

Today, 38% of companies do not have an on-boarding process according to Joe Gustafson, CEO, Brainshark. Measurement of on-boarding training is sorely lacking. Training of new team members needs to be a systematic process and not one left to the line manager. The barriers to success are focus and time. There is not a roadmap to success and inadequate time to train.

The biggest on-boarding problem is focusing too much on company products and not focusing on the customer and their needs. “Teach them about buyers first… and how solutions help them build a better business,” reports Sharon Little, Research Director, SiriusDecisions. To be effective, the system also has to measured. If it is not measured, it won’t be funded.

Role of Continuous Learning

“If you are not learning, you are dying,” claims Rogers. Customers are changing rapidly and teams are learning differently. Training needs to be personalized, bite-sized and accessible. “Continuous learning use to be difficult. There was no technology to support it. Now that is not the case. Delivering learning in the moment of need with content delivered within context is doable,” concludes Rogers.

“Learning is the new coin. Millennials want skills development more than money,” touts Trish Bertuzzi, President, The Bridge Group.

The coaching role has become more critical now. There is an important role for coaches in facilitating on-the-job skill development. “In the past, managers would get 1-2 days training and expected to be a good coach. But…coaching is not a natural skills. Formal coaching programs are needed to perform the function effectively,” reports Rogers.

To develop effective coaching programs, companies need to do three things. First, when using internal sales management as coaches, take work off their plate to provide time to effectively coach. Second, coaching is not a natural skill but can be trained. Use outside resources to train coaches or use as coaches for your internal teams. Finally, measure the impact of it. “Collect better data on what is actually going on and focus on the outcomes measured,” says Gustafson. “Use the tools available in salesforce,” adds Little. The data is collected there from hire, train to retire.
There are 9 disciplines to focus on with the data to support focus,” says Rogers. They are outlined in the Pathways to Success series offered by CloudCoaching International.

Content

There is more sales content than ever available to sales teams. Which investment is driving revenues? Most companies don’t know.

“Today, 100% of companies measure revenue, 30% measure knowledge, but less than 10% are measuring revenue from the content that drives it, “reports Gustafson.

“You must tether your content to revenue. Finance knows the expectations, so go ask them if you don’t,” reports Little. “First identify which products drive the most revenues to the organization. Then identify the selling motions of those sources and the process to convert it to revenue,” adds Little.

The day of updating the content archives every 90 days on automatic are over. New content should be viewed through a governance process before being launched. When the content goes live, it can be hosted on a trackable cloud video system, like Brainshark, which reports view, tracks buyer interactions and links to the client record. Tools like these are sales accelerators for the sales team.

The Wish List

What improvements do sales organizations need?

“Availability of useful data and apply it to remove the pain of failure,” claims Little.

“The sales readiness role needs to move from training to the sales team. The trainer needs the street sales experience to know buyer challenges,” claims Bertzzi.

“We need to be aware that success is 80% psychology and 20% tools,” concludes Rogers.

Source: Are You Reps Ready? Insights for Better Sales Conversations, Dreamforce 2015.

Participants: Trish Bertuzzi, President, The Bridge Group, Walter Rogers, CEO, CloudCoaching International, Joe Gustafson, CEO, Brainshark and Sharon Little, Research Director, SiriusDecisions

Published in Insights

 

Does the Internet have the potential to affect our lives in ways that most of us cannot even imagine? According to Marc Benioff — founder, chairman and CEO of Salesforce — it does. Benioff gave the keynote address at Dreamforce 15 last week in San Francisco.

Salesforce, whose customer platform has become perhaps the world’s leading enterprise Cloud ecosystem, is intimately involved with UCSF Benioff’s Children’s Hospital. So Benioff himself naturally sees “amazing advances in medicine” among the coming life-altering impacts of technology. "Genomics, proteomics, the ability to use information sciences, advancements in imaging,” he said, “can all come together in a smarter, more incredible way to provide precision medicine, with which we can actually deliver a targeted molecular therapy or a targeted treatment or a targeted plan to ultimately increase survival rates.”

But that’s just one small part of the impact of the Internet of Things (IoT) in tomorrow’s world. As Kerry Agiasotis, senior vice president and president of Business Solutions for Western Union, said: “What you thought was true yesterday no longer is.”

Thus began the speculation.

“Maybe we’ll end up seeing precision enterprises, organizations that take that one-to-one concept and apply it to customers, too,” Benioff observed. “We’re talking about major advances in technology, things that are going on at rates never before possible. You move from thousands of computers in the mainframe age to millions of clients to billions of connected things to trillions of customer interactions — things happening across this Internet of Things and all these devices.”

Tomorrow’s technology involves “revolutions” in the way we use the IoT, Cloud, mobile social spheres. “It’s a whole new style of working and engagement,” Benioff observed. “The data-science that includes predictive analytics, machine learning and artificial intelligence — 90 percent of the world’s data created in the last 12 months.”

When given the microphone during the keynote, John W. Thompson, chairman of Microsoft, echoed some of Benioff’s points:

“With each inflection point, more and more users and more services are available. As we make the transition to the IoT-based Cloud, more data and the opportunity for more services will become even more available.”

Thompson stressed that analytics can address everything going on in everyone’s life. “We couldn’t have imagined that before the availability of mobile devices in so many people’s hands and the availability of Cloud services in the world,” he said.

Chuck Robbins, CEO of Cisco, noted that there are 15 billion devices connected today, but studies estimate there will be 50 billion by 2020 and then 500 billion in the near future.

“I have never seen things move as rapidly as they do today,” he said. “Technology has taken such a prevalent role that every customer is now trying to figure out how [it] fundamentally redefines their overall business strategy. It’s about the people, it’s about the process, it’s about connecting new things to the Internet.”

Robbins believes that everyday dynamics — the rapidly shifting geopolitical landscape, the rapidly shifting global economy — create not only an opportunity but an obligation for organizations to truly help their customers, and that’s going to require a very intelligent network and a higher level of security.

“The data itself is not valuable,” Robbins observed, “it’s the insight that you can gain. We will be able to take analytics out of the network, correlate it and provide richer insights for customers. We really can tackle the world’s biggest problems.”

Ninety-five percent of the companies in the world will have an IoT project by 2017. David Ward, a software/Internet architect at Cisco, noted: “What’s really interesting is that we’re seeing greater growth of the use of the Internet than we did in the late 1990s and early 2000s. What this means is continuing to bring bandwidth across the entire planet is key. The future is the software layers. The future is in Cloud platforms.”

You talk about a game-changer? Listen to Microsoft’s Thompson one more time: “The real opportunity is to change the lives of everyone on the planet, and that’s because we will make the ubiquity of computing available to everyone through mobile devices and Cloud-based services. That will change the wealth of this planet and that will change the opportunity for everyone to participate in the future.”

View the entire keynote online at: https://youtu.be/fAChUEBlnrM?list=PLnobS_RgN7Ja7O6Z2tg6DdysWb7O97skk

 

Published in Latest News

A new McKinsey Global Institute report, “The Internet of Things: Mapping the Value Beyond the Hype,” finds that the hype may actually understate IoT’s full potential — but that capturing it will require an understanding of where real value can be created and a successful effort to address a set of systems issues, including interoperability.

According to McKinsey research, IoT has a total potential economic impact of $3.9 trillion to $11.1 trillion a year by 2025.

MGI’s Michael Chui believes that these factors will determine how successful businesses are at unlocking trillions of dollars in value during the next decade:

  • Interoperability between IoT systems is critical.

  • Currently, most IoT data are not even used for optimization and prediction, which provide the greatest value.

  • Business-to-business applications will probably capture more value—nearly 70 percent of it—than consumer uses.

  • IoT users (businesses, other organizations, and consumers) could capture 90 percent of the value that IoT applications generate.

 - Download the podcast and/or report: http://www.mckinsey.com/insights/business_technology/the_internet_of_things_the_value_of_digitizing_the_physical_world?cid=other-eml-nsl-mip-mck-oth-1507

Published in Trends

E-learning has grown in complexity due to the introduction of mobile devices and the growth in operating systems. With the increased demand for mobile learning, clients in turn need to understand the complexities and requirements involved in creating mobile learning courseware.

On the flip side, the rapid increase in the use of mobile devices opens a new world of training opportunities to organizations that have not considered mobile learning. This short mobile learning infographic highlights the important changes and aspects that organizations need to consider.

—Source: http://www.pulselearning.com/wp-content/uploads/2014/08/mobile_infographic_final.pdf

Published in Latest News

The learning industry came together during the Enterprise Learning! Conference, a three-day live event held in Manassas, Va., June 8-10, and a two-day virtual follow-up held July 16-17.

Cutting-edge keynoters addressed the crowd. Keynoter Wayne McCulloch revealed the future of learning by showcasing the learning ecosystem of Salesforce, an organization named the Most Innovative Company four years running by Fortune magazine. Dr. Jennifer Golbeck shocked attendees by revealing how much of our personal data is available to virtually anyone, unbeknownst to most of us. Keynoter Col. Ronald Dodge disclosed that the greatest threat to a company’s cybersecurity is actually the users. McCulloch is senior vice president of Salesforce; Golbeck is director of the Human-Computer Interaction Lab at the University of Maryland; Dodge is CIO and associate professor at the West Point Military Academy.

The on-site event was held in Manassas, Va. June 8-10 while a live virtual edition was held July 16-17. A combined 1,897 learning professionals registered for the hybrid event.

The conference theme of “Building Smarter Organizations” provided four distinct learning tracks that examine learning ecosystems, smart connected things in learn, big data and learning analytics and best practice of the Learning! 100.

“The way we conduct business and train our employees in today’s world is different than any other era, and the popularity of having the option to attend an on-site or virtual, from-your-desktop learning event was reflected in the robust attendance for both events,” notes Catherine Upton, group publisher and event producer.

The July online event featured six live sessions and video broadcasts of the most popular onsite sessions. A live Q&A opportunity was made available to all virtual attendees during the keynote address by Wayne McCulloch as well as a learning CEO panel featuring Todd Tauber from Degreed and Malcolm Lotzof from INXPO.

Another important function of the annual conference is presentation of the annual Learning! 100 awards. The honorees represent 60 corporate enterprises and 40 public-sector/nonprofit organizations. The top winner in the corporate enterprise category was Salesforce, and the public-sector winner is Defense Acquisition University. (See article beginning on page 24.)

The conference programming was designed by George Mason University, Defense Acquisition University and Elearning! Media Group. Those that missed the event can still view content, Q&A and chats on the ELC online platform through Oct. 16.

              -To register: https://presentations.inxpo.com/Shows/ELearning/Microsite/registration.htm

Published in Latest News
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