V.A.’s LMS Under Fire

A group of Veterans Affairs employees claim a learning management system that the department was building in 2008 suffered from “gross mismanagement, gross waste of funds and an abuse of authority by employees.”

The e-learning system in question was used to refresh skills for V.A. health-care workers in clinics and hospitals, to track employees’ progress, and to meet federal and legal requirements for personnel training.

V.A. secretary Eric Shinseki and CIO Roger Baker stopped development last July as part of an assessment of information technology projects. Officials decided to halt the implementation after they determined the system did not function as intended, enhancements to the system were delayed, and deadlines were missed.

Last week, the Office of Special Counsel said that it would pursue an investigation — if the employees provided specific evidence that the LMS contractor is still being paid for providing services and products. The employees are now working to obtain that information.

VA has at least temporarily halted further enhancements to the system. Reportedly, a key problem with the application is that it does not support highly interactive software.

A group of Veterans Affairs employees claim a learning management system that the department was building in 2008 suffered from “gross mismanagement, gross waste of funds and an abuse of authority by employees.”

The e-learning system in question was used to refresh skills for V.A. health-care workers in clinics and hospitals, to track employees’ progress, and to meet federal and legal requirements for personnel training.

V.A. secretary Eric Shinseki and CIO Roger Baker stopped development last July as part of an assessment of information technology projects. Officials decided to halt the implementation after they determined the system did not function as intended, enhancements to the system were delayed, and deadlines were missed.

Last week, the Office of Special Counsel said that it would pursue an investigation — if the employees provided specific evidence that the LMS contractor is still being paid for providing services and products. The employees are now working to obtain that information.

VA has at least temporarily halted further enhancements to the system. Reportedly, a key problem with the application is that it does not support highly interactive software.

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