What’s Coming in 2013?

In a new study by Bersin by Deloitte, six major predictions are made for learning in the year 2013:

1) Companies that revisit employee performance goals each quarter are more productive (by about 30 percent) than those that set goals annually.

2) Traditional training models are being replaced by learning that takes place on mobile devices, incorporates social media, and is continuous and “on-demand.”

3) Corporate learning programs are becoming more “employee-centric,” focused on exactly what each learner requires and identifying their needs in the same way that marketers have figured out how to pinpoint what consumers want.

4) Because of the current business climate, learning and development programs grew 12 percent last year — the highest growth rate in more than eight years.

5) Given the demand for skilled workers, many companies are focusing more on developing the talent they already have in-house. The report describes one successful technology company that lets employees change jobs within the firm after only a year in their current position, a policy that it believes tremendously improves its employee retention.

6) Human resources departments are beginning to use “big data” to inform their decisions about employees, crunching large amounts of information to guide them in hiring and promoting. Some companies have even developed scientific models to predict the engagement of their employees.

—Download study: marketing.bersin.com/2013-predictions.html

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