SkillSoft has partnered with Toronto-based Sherrard Kuzz, L.L.P., one of Canada’s leading employment and labor law firms, to develop a new e-learning course focused on educating employees about their obligations under the Ontarians with Disabilities Act (A.O.D.A.) and the Accessibility Standards for Customer Service (Customer Service Standard). The course, which can be customized to include the employer’s accessibility plan and other resources, is specifically designed to address the Customer Service Standard’s training mandate.
Content offerings include business, I.T., desktop, compliance and consumer/S.M.B. courseware collections, as well as complementary content assets such as Leadership Development Channel video products, KnowledgeCenter portals, virtual instructor-led training services and online mentoring services. SkillSoft’s Books24x7 product offering includes access to more than 30,000 digitized IT and business books, as well as book summaries and executive reports. Technology offerings include the SkillPort learning management system, Search & Learn, SkillSoft Dialogue virtual classroom, and inGenius.
—More info: www.skillsoft.com