Employee Engagement, Success Go Hand in Hand

A study from Temkin Group, which is based on a survey of employees completed in August 2012, shows that 57 percent of U.S. employees are moderately or highly engaged, an increase from the 47 percent mark of a similar 2011 survey.

The study finds that engaged employees are more than twice as likely to stay late at work if something needs to be done, help someone at work even if they’re not asked, and do something that is good for the company even if it’s not expected of them. Also, they are almost three times as likely to make recommendations about an improvement and more than six times as likely to recommend that a friend or relative apply for a job.

Three-quarters of employees in companies with significantly above-average financial performance are moderately or highly engaged, compared with less than half of firms with sub-par financial results.

Other findings:

>> Professional services and construction companies have the highest level of employee engagement, while travel and retail firms have the lowest.

>> Sixty percent of the workforce at companies with 100 or fewer employees are moderately or highly engaged, compared with only 46 percent at companies with 10,000 or more employees.

>> Seventy-five percent of senior executives are moderately or highly engaged, compared with only 46 percent of individual contributors.

>> The most engaged employees tend to be older, male, college educated, and African-American.

To gauge employee engagement, the research uses the Temkin Employee Engagement Index, which is a three-question assessment completed by survey respondents.

—Free download: www.TemkinGroup.com

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