Extended enterprise learning is defined as training all “non-employees” associated with an organization – essentially all the individuals who play a key role in the success of a company but aren’t on the direct payroll. A few examples of these groups include distributors, dealers, resellers, partners or agents. These groups are critical to the success of an organization helping the company drive revenue and accelerate growth. Companies often struggle to effectively deliver timely, engaging learning to these groups.
Challenges with extended enterprise learning include the production of the online training courses, the ability to distribute them to relevant audiences efficiently, and access to immediate tracking and performance so you can gauge the expertise of the channel. Sales leaders, product managers, educators and trainers need to create interactive learning experiences and courses easily, and in one platform or technology. Third-party authoring tools, decentralized technologies and development overhead lead to slow delivery of information prior to and during product launches, and ultimately miss profit opportunities.
Providing your extended enterprise learners with a centralized location to engage with your brand and learn the latest product information is a clear benefit. Increased profits, reduced time to market and decreased costs can be measured as a result of the delivery of timely learning programs. Since the distribution of information can be accomplished quickly your organization can continue to reap the benefits of the training content far after it’s been authored.
The Thought Industries platform focuses on four key areas proven to elevate the power of your extended enterprise efforts:
- Powerful Native Authoring – Built-in authoring tools mean you can create mobile-responsive interactions without the need for third-party authoring software. You can make updates in minutes and leverage assets such as text, video, slides, images and audio to build training programs your audience will love. Not only that, but you can put the authoring directly in the hands of your SMEs no matter where they are located.
- Mobile Optimized Learning and Training Experiences – Lets face it, extended enterprise learners are busy with their full time jobs. They need to learn on-the-go from their tablets, mobile phones and laptops. Anything you create in the Thought Industries platform is immediately mobile optimized.
- Cloud Hosted – Yearly release cycles, software installs and licenses are a thing of the past. With modern cloud-based platforms the technology is immediate and product enhancements continuous so you never have to wait to take advantage of new feature releases.
- Seamless Data Integrations – Every business large or small have CRMs, HCMs and TMS systems. These systems need to be immediately aware and updated from your training platform. Track learner milestones, events and progress seamlessly without ever having to download a report. Webhooks, APIs and SFTP features will securely communicate with your enterprise technologies.
At Thought Industries, our Learning Business Platform(TM) helps our clients solve these exact challenges. Everything from authoring online learning experiences to managing users is consolidated under one roof. Without coding or development, organizations can get to market quickly and distribute timely information from one location to their audiences.
Extended enterprise learning can be an engaging and educational experience for the end user, but it’s only as good as the technology it’s built on. For companies looking to increase profit margins, get to market quicker and fully engage their external networks, be sure you are leveraging the latest tools and technologies in order to maximize the value of your channel.
Stephen Newman is the Director of Marketing at Thought Industries, a cloud-based provider of online learning technology for enterprise organizations. Learn more at www.thoughtindustries.com.