Government Personnel Perplexed by E-learning

According to a recent survey created by Adobe, a large cross-section of government personnel participate in some kind of e-learning, and nearly 45 percent of those last fall said they create e-learning content in-house.

The survey’s Executive Summary finds that e-learning has evolved from being viewed as an add-on to traditional training operations to being a mission-critical component of organizational education.

Interestingly, there appears to be a blurring of the elements that comprise e-learning, because of the 259 government and industry officials surveyed, 41 percent reported they have no such programs in place, while in a separate question, only 17 percent reported no specific uses of e-learning tools.

E-learning was most often identified as the means for professional development by 74 percent, followed by 68 percent who use it for compliance and regulatory training. Another 59 percent use e-learning for new employee orientation, or to train channel partners and customers.

Most respondents (73%) identified online courses, tests and Web conferencing as key delivery mechanisms for e-learning and training, although 12 percent also had used games and simulations and 10 percent used social media such as blogs and wikis.

About 75 percent of the respondents were government employees. About half were from federal defense agencies, while 23 percent were from civilian agencies, state and local government.

Interesting findings:

>> While nearly half of respondents didn’t recognize the software used for development, the most often-mentioned tool was Dreamweaver, followed closely by FrontPage and Flash.

>> More than 40 percent didn’t recognize specific tools used to create content for training and e-learning. The most familiar was Live Meeting.

Several comments from respondents noted that traditional classrooms are still the preferred delivery mechanism for training.  To read the Executive Summary, visit the Website

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