THE THREE KEYS TO A MODERN WORKPLACE LEARNING ENVIRONMENT
when looking for talented employees to join your company, what are the most relevant qualifications that your recruiters and hiring managers consider? Résumés are primarily filled with education and work experience aspects that demonstrate what an applicant has learned over the course of his or her life before joining your team.
However, the most important characteristic for people you’re bringing on board is a talent and a passion for life-long learning. While it’s helpful to find people with an inborn talent that matches perfectly their new positions, the reality is that most new employees need to add to or refine their current skillset.
The good news is the majority of skills your company needs in its employees can be taught. Today’s workforce recognizes the benefits of personal and professional self-improvement, and offering training and development that fits the needs of modern learners will shift your organization to be more creative, agile and growth-minded.
There are several key aspects to modern learning that look different from traditional training methods.
1. The first step in delivering a modern workplace learning program is moving it online. The ability to access training videos and materials anytime, anywhere allows your team to find exactly what they need, when they need it, and to apply it on the job right away. One huge disadvantage to traditional classroom training is the lack of mobility. Expenses add up quickly when everyone has to be brought together and taken off the job for hours at a time for sessions. Online training that is also mobile-optimized extends that “anytime, anywhere” ability even further, so those working in the field can fit training in whenever their schedule allows.
2. The second key to delivering a modern workplace learning program is to use video. Let’s face it: this is the way most of us learn at home and away from work. YouTube is a tremendous resource for learning all types of new things. Workplace learning needs to work the same way. Take advantage of the most effective form of training today: micro-learning videos. Video allows both sight and sound to create a more engaging learning experience, and especially when it’s in a micro-learning format, retention rates go through the roof compared to clicking through a text-heavy, hour-long course.
Using micro-learning videos improves the learning process, decreasing the cognitive load, which is necessary for employees to retain information. Even for someone with an exceptional attention span, giving too much information at one time is futile because the brain cannot process and retain it all.
3. That brings us to the third key of a modern learning program, which is post-training reinforcement. Our brain works on a “use it or lose it” basis, so your employees need opportunities to recall what they’ve learned afterward, or the natural process of forgetting will take over, ousting the majority of that expensive training. With microlearning videos, employees will retain more initially, but they’ll still need the extra boost to retain the information long-term. Better learning retention can be achieved easily and efficiently through an online program that includes reinforcement, such as quizzes and thought questions delivered in the days and weeks after a learner has engaged in training.
All of these key aspects of modern learning online accessibility, in a micro-learning format with post-training reinforcement are what create significantly higher engagement in your training program, which translates to employees being more adept at finding solutions to business challenges across the board.
To gain an advantage among your competitors, you have to take advantage of the talent for learning that each of your team members possesses. Employees are your most valuable asset, so investing in their development in the way modern learners need is the ace in the hole for your organization to become a leader in your industry and to stay there for years to come.
— Dean Pichee, Founder and President of BizLibrary.