A Modern Learning Experience
Can Give Companies a Competitive Advantage
BY JEREMY AUGERN
Savvy organizations can capitalize on new workplace learning solutions to attract talent and improve performance.In the war for workplace talent, a robust learning experience can be a company’s secret weapon. Employees now want learning to be an integral part of their job, and they want employers to offer a modern approach to it. According to Gallup, 87% of millennials (who now occupy the largest share of the labor market) say development is important in a job. In fact, Gallup’s 2016 “How Millennials Want to Work and Live” report revealed that the opportunity to learn and grow is what millennials look for most in a new job opportunity.
A modern workplace learning experience is about strategically harnessing technology to put the right information at employees’ fingertips “just-in-time” so they can lead their own continuous development and drive iterative improvement. There are three things that are critical for creating a modern workplace learning experience:
1. CONTENT CREATION AND CURATION
Creating and curating “just in-time” learning content is a critical component of the kind of informal, modern learning experience today’s professionals are seeking out. By leveraging next-generation learning engagement platforms, companies can easily deliver snack-sized knowledge and micro-skills to employees when they need it most, using built-in capabilities like automation features, adaptive learning technologies and learning repositories.
This means companies no longer have to rely solely on HR to manage learning. They can increasingly tap internal subject matter experts (SMEs) to create custom, shareable learning that can be leveraged throughout the organization. This SME-developed learning not only helps to identify and foster growth of high potential employees, but it’s also a good strategy to deliver learning that is tailored to the organization versus off-the-shelf content.
As companies use technology to expand their workforces internationally, and as employees increasingly opt to work remotely, creating and curating localized learning content is particularly important for facilitating an interconnected workforce that isn’t bound by geographic and cultural obstacles. According to an analysis of American Community Survey data by Global Workplace Analytics, fortune 1000 companies around the globe are revamping their space to accommodate the fact that employees are already mobile.
2. VIDEO LEARNING
Video is a great way to deliver meaningful, engaging, and job-relevant learning to employees. It can have an especially high impact on employee learning. People only remember 10% of what they hear after three days, but if relevant visuals are paired with that same information, they retain 65%.
Video tools integrated into next-gen learning platforms can be used to do things like:
>> create custom video tutorials and training sessions;
>> record stand-up trainings and augment them with different learning aids and rich content;
>> provide customer support for service technicians;
>> capture employees’ experiential knowledge and deliver it to their peers by recording them talking about what they do in their roles and how;
>> and allow trainers to overcome time restrictions, travel costs, and other barriers.
3. SOCIAL LEARNING & ASSESSMENT
Social learning is about empowering individuals to access information, expert advice, and online mentorship, as well as virtual networking and sharing experiences and insights. For example, video can be used for social assessment and leadership development, where performance-improving feedback from peers, managers, coaches, and mentors is delivered regularly to drive iterative improvement. Activity feed functionality can also be used to foster group discussions while building out products or projects.
By investing in all these areas, companies can deliver the kind of modern learning experiences that will help improve employee performance, attract and retain the right kind of talent, and ultimately improve their competitive advantage in a quickly changing workforce. To learn more about modern learning strategies and facilitating an engaging modern learning experience in the workplace, visit D2L.com/enterprise.
About the author: Jeremy Augern is Chief Strategy Officer of D2L Learn more at: D2L.com/ enterprise