Bringing Business Training Into the 21st Century

Bringing Business Training Into the 21st Century

Companies are spending tens of billions of dollars globally on leadership-training programs each year, but that money often is wasted because “the training is not geared to drive business results,” according to a recent survey by Boston Consulting Group (BCG).

The BCG survey finds business leadership training and talent development often overlook frontline leaders who create value for customers, and the training employees receive often does not have a meaningful impact on business results. Amy Fox, president, founder and CEO of Accelerated Business Results, offers three tips to make training more meaningful, engaging, and easy to access for managers and employees:

1) Make Training an Ongoing Part of Company Culture – Focusing on a one-off event without thorough follow-up, coaching and reinforcement is a recipe for failure. Successful training programs inform managers what they need to do over time to make it successful.

2) Measure Success Based on Business Results – It’s not enough to measure success based on inputs such as days in training or satisfaction with the program. Effective training includes ongoing assessment and evaluation so managers can measure the capabilities employees develop and the results they achieve.

3) Offer Opportunities for Self-Directed, Bite-Sized Learning – Rather than offering event-based training with follow-up as an afterthought, more companies are offering employees opportunities to learn skills on the job through self-directed learning. Micro-learning through mobile apps and other online tools can help.

“With Millennial employees making up an ever-increasing percent of the workforce, more and more companies are finding the old death by PowerPoint training just doesn’t cut it anymore,” says Fox. “More companies are opting for new, on-demand, interactive approaches to training in the form of micro-learning — delivering content in small, specific bursts of information that put employees in control of what they’re learning.”

—More info: www.AcceleratedBR.com.

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